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Privacy policy

Introduction


Aqua Finch LLC and its subsidiaries (“Aqua Finch,” “we,” or “us”) own and operate websites (the “Websites”) located at www.AquaFinch.co and www.Weightox.com (collectively, the “Platform”). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content (“Content”), any products or services provided through the Platform or otherwise by Aqua Finch, and any affiliated website, software, or application owned or operated by Aqua Finch (collectively, including the Platform and the Content, the “Service”) are subject to this Privacy Policy unless specifically stated otherwise. Capitalized terms not otherwise defined in this Privacy Policy have the same meaning as set forth in the Aqua Finch Terms and Conditions (“Terms and Conditions”).


We are dedicated to respecting the privacy of users of the Service. This Privacy Policy (“Privacy Policy”) has been crafted to detail how Aqua Finch collects, uses, and discloses information to provide you with the Service.


Similar to our Terms and Conditions, by creating, registering, or logging into an account through the Service, or otherwise accessing or using the Service, you automatically accept and acknowledge the most recent version of this Privacy Policy. Any modifications to our Privacy Policy will be posted, and the “Last updated” date will be revised.


If you use the Service on behalf of an individual other than yourself, you represent that you are authorized by such individual to act on their behalf and that they acknowledge the practices and policies outlined in this Privacy Policy.


Limitations on Use by Minors


Our Service is generally intended for use by individuals who are at least eighteen (18) years of age or such older age as may be required by applicable state laws in the jurisdiction in which an individual utilizes the Service. Individuals between thirteen (13) and eighteen (18) (or such older age of majority) may use the Service for the sole purpose of obtaining a medical consultation for the treatment of acne using topical skincare products (if available) with parental or legal guardian consent, as per our Terms and Conditions. The Service is not designed for children under thirteen (13) years of age. If we learn that we have collected personal information from a person under thirteen (13) years of age, we will make reasonable efforts to refrain from further using or maintaining such information.


If you are under sixteen (16) years of age, you (or your parent or legal guardian if you are under age 13) may request the removal of content or information about you posted on the Platform. Submit any such request (“Request for Removal of Minor Information”) to support@aquafinch.co, with the subject line “Removal of Minor Information.” Aqua Finch is not responsible for non-compliance with incomplete, mislabeled, or incorrectly sent requests.


Please note that this is a description of Aqua Finch’s voluntary practices regarding the collection of personal information through the Service from certain minors and is not an admission that Aqua Finch is subject to the Children’s Online Privacy Protection Act, the Federal Trade Commission’s Children’s Online Privacy Protection Rule(s), or any similar laws.


Protected Health Information

When you set up an account with Aqua Finch, you establish a direct customer relationship that allows you to access and/or utilize the Platform and the Service. While you provide information to Aqua Finch, such as your name, email address, shipping address, phone number, and transactional details, this is not considered “protected health information” or “medical information.”

However, in certain components of the Service, you may provide health or medical information protected under applicable laws. Aqua Finch is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments (collectively, ” HIPAA”). Labs, Pharmacies, or Medical Groups (as defined in our Terms and Conditions) may or may not be a “covered entity” or “business associate” under HIPAA, and Aqua Finch may, in some cases, be a “business associate” of a Pharmacy or Medical Group. It is essential to note that HIPAA may not necessarily apply to Aqua Finch, the Medical Groups, the Providers, the Labs, or the Pharmacies in all instances.


To the extent Aqua Finch is deemed a “business associate,” Aqua Finch may be subject to certain provisions of HIPAA regarding “protected health information” (PHI) that you provide to Aqua Finch, the Medical Group, or the Providers. Any medical or health information subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed in accordance with those laws. However, information that does not constitute Protected Information under applicable laws may be used or disclosed as permitted under this Privacy Policy.


Medical Groups and Providers have a Notice of Privacy Practices describing how they use and disclose Protected Information. By accessing the Service, you acknowledge receipt of the Notice of Privacy Practices from your Medical Group and Provider(s).

By accessing the Service, you agree that even if HIPAA applies to Aqua Finch, the Medical Groups, the Providers, the Labs, or the Pharmacies, any information submitted to Aqua Finch for purposes other than the provision of diagnosis and treatment by the Medical Group and Providers, laboratory services by the Labs, or prescription fulfillment by the Pharmacies is not considered Protected Information. Information provided to Aqua Finch for account registration, including name, username, email address, shipping address, and phone number, is not considered Protected Information.


Collection of Information


  • We collect information you provide when using the Service, including but not limited to:
  • Personally identifying information (name, contact data)
  • Login and password details
  • Demographic data (gender, date of birth, zip code)
  • Computer, mobile device, and/or browser information
  • Third-party website, network, platform, server, and/or application information
  • Usage activity concerning interactions with the Service and/or third-party websites
  • Billing, payment, and shipping information
  • Electronic signature
  • Photographic or video images submitted for identification or non-diagnosis or treatment purposes
  • Information about third parties referred to us
  • Statements or content submitted on or through the Service
  • Any other information provided when contacting or communicating with us


If you use a mobile device, additional information collected may include:


  • Your name associated with your mobile device
  • Your mobile device ID information
  • Geolocation
  • With your express consent, your contacts and/or contact information
  • With your express consent, information about third-party software applications on your mobile device


Certain medical information is collected on behalf of the Medical Groups and Providers, including health and medical data submitted for diagnosis or treatment purposes, previous doctors or healthcare providers visited, visit dates, and images or videos shared for diagnosis or treatment.


Information Is Collected Through:


  • Cookies, web beacons, pixel tags, and similar technologies deployed on the Service
  • Information about your computer, mobile device, and/or browser
  • Information about third-party websites, networks, or applications accessed through the Service
  • Usage activity concerning interactions with the Service and/or third-party websites
  • Information obtained from third parties, including business partners, subcontractors, service providers, analytics providers, and social media platforms


Use of Information


Aqua Finch may use the collected information for various purposes, including:

  • Providing, operating, maintaining, analyzing, improving, customizing, and supporting the Service
  • Processing and fulfilling transactions, orders, requests, applications, and inquiries
  • Providing customer service and support
  • Sending transactional emails, marketing communications, promotions, offers, newsletters, and other relevant information
  • Personalizing the user experience on the Service
  • Monitoring and analyzing usage patterns, trends, and activities
  • Conducting research, surveys, questionnaires, evaluations, and similar activities
  • Fulfilling other purposes disclosed at the time of collection or with user consent


Protected Information may be used and disclosed according to the Notice of Privacy Practices provided by the Medical Group and 

Providers. Aqua Finch may also disclose Protected Information to third-party service providers, subcontractors, business partners, and other third parties explicitly authorized by the user.


Choices About How We Use and Disclose Your Information

We provide mechanisms to give users control over their information:


  • Adjust browser or mobile device settings to refuse some or all cookies
  • Opt-out of receiving cookies during the first access to the Service or through web browser “Do Not Track” settings
  • Opt-out of receiving promotional emails using unsubscribe instructions
  • Modify privacy settings by logging into the account on the Service
  • Adjust mobile device permissions to control information collection
  • Send requests regarding contact preferences and information changes to provided contact information


Users may also have the right, as permitted by applicable law, to access, correct, delete, restrict, or object to the use of personal information collected through the Service.


Data Security


We have implemented measures to secure personal information from accidental loss and unauthorized access, use, alteration, and disclosure. Information provided is stored on secure servers behind firewalls. Users are responsible for maintaining password confidentiality.


While we take precautions, we cannot guarantee the complete security of personal information transmitted through the internet and mobile platforms. Users are responsible for any risks associated with information transmission. We are not liable for circumvention of privacy settings or security measures on the Service.


Changes to Our Privacy Policy


Aqua Finch may update this Privacy Policy at any time without prior notice to reflect changes in practices, procedures, and terms. Revised Privacy Policies will be posted, and the “Last updated” date will be modified. Users will be notified of material changes through pop-up notices, emails, or other reasonable means. Users are encouraged to periodically review this page for the latest privacy information.


Contact Information

For questions or comments about this Privacy Policy and privacy practices, contact us at:

Email: support@aquafinch.co

Allow reasonable time for responses. We are committed to addressing concerns and appreciate understanding.


Texas Privacy Rights


Texas residents may have additional rights under the Texas Consumer Privacy Act (TXCPA), including the right to access, delete, opt-out, and protection against discrimination. To exercise these rights, contact us using the provided contact information. Certain information may be exempt from requests under applicable law, and identity verification may be required.


Non-U.S. Users


If located outside the U.S., be aware that information may be transferred, processed, and stored in the U.S., where our servers are located. By using the Service, consent is given for information transfer to our facilities and those of third parties as described in this Privacy Policy.


Children’s Privacy


The Service is not intended for individuals under 18, and we do not knowingly collect personal information from individuals under 18. If aware of collecting information from a child under 18, steps will be taken to delete it promptly.


Conclusion


This revised Privacy Policy for Aqua Finch LLC underscores our commitment to privacy and transparency. We hope this updated policy provides clarity on how your data is handled. For questions or concerns, contact us at support@aquafinch.co.