Terms of Use

1. Acceptance of Terms


1.1 Welcome to Aqua Finch, your premier telemedicine platform. By engaging with our Services, you signify your understanding and agreement to be bound by the comprehensive Terms and Conditions outlined herein. Should you disagree with any aspect, we kindly request that you refrain from utilizing our Services.


2. Scope of Services


2.1 Aqua Finch, herein referred to as “we” or “us,” operates a state-of-the-art telemedicine service designed to connect users with healthcare professionals seamlessly. Our spectrum of services encompasses video consultations, secure messaging, and a myriad of related features aimed at enhancing your healthcare experience.


2.2 It is imperative to note that Aqua Finch is not a healthcare provider. Instead, we act as a conduit, facilitating access to licensed healthcare professionals who ultimately assume responsibility for medical advice and treatment.


3. Eligibility


3.1 To engage with Aqua Finch’s Services, users must be at least 18 years old. By utilizing our platform, you confirm that you meet this age requirement.


4. Registration and User Accounts


4.1 To unlock specific features, users may be required to register an account. We request that you furnish accurate, current, and complete information during the registration process.


4.2 Safeguarding the confidentiality of your account credentials is your responsibility. You are accountable for all activities transpiring under your account.


5. Privacy and Data Security


5.1 At Aqua Finch, we place a premium on the privacy and security of your personal information. A comprehensive overview of our data practices can be found in our Privacy Policy, which elucidates how we collect, utilize, and safeguard your data.


6. Medical Advice and Treatment


6.1 Aqua Finch provides a conduit for users to connect with licensed healthcare professionals. However, it is imperative to understand that Aqua Finch does not warrant the accuracy, completeness, or appropriateness of the information disseminated.


6.2 Healthcare professionals assume sole responsibility for diagnosing and treating medical conditions. Aqua Finch disclaims liability for decisions or actions predicated on information obtained through our Services.


7. Payment and Fees


7.1 Certain Services may incur fees, the details of which will be explicitly outlined on the Aqua Finch platform. The terms and conditions regarding payments are subject to modification, with adequate notice provided to users.


7.2 Aqua Finch retains the prerogative to adjust fees and payment terms, ensuring transparency and fairness in our financial interactions with users.


8. Termination of Services


8.1 Aqua Finch reserves the right to terminate or suspend user access to the Services at its discretion, with or without cause. Users also possess the option to terminate their accounts by liaising with Aqua Finch’s customer support.


9. Limitation of Liability


9.1 Aqua Finch disclaims liability for indirect, incidental, special, or consequential damages stemming from or associated with the use of our Services.


9.2 In the event of a claim related to these terms, Aqua Finch’s total liability shall not exceed the fees paid by the user for the Services.


10. Governing Law and Dispute Resolution


10.1 These Terms and Conditions fall under the jurisdiction of the laws of [Jurisdiction]. Disputes arising from or linked to these terms shall be resolved through arbitration in accordance with the rules of the [Arbitration Institution].


11. Changes to Terms and Conditions


11.1 Aqua Finch retains the right to amend these Terms and Conditions at any juncture. Users will receive notifications of changes, and continued use of our Services post the effective date constitutes acceptance of the revised terms.

By availing yourself of Aqua Finch’s Services, you affirm that you have comprehensively read, understood, and willingly agree to abide by these Terms and Conditions. For any queries, our customer support team is at your disposal.